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Thank you for visiting The Candy Bar Wrapper!
You can call The Candy Bar Wrapper at:
1-800-673-5013 or e-mail us at: info@thecandybarwrapper.com
Click here for shipping information.
We have hundreds of candy bar wrapper designs, printed in full color on the highest quality glossy paper. We use a laser printer for the personalized text, not an ink jet!
When ordering Wrappers & Chocolate, we use standard full size 1.55 ounce Hershey's� Milk Chocolate Bars.* We wrap the chocolate bar in a foil sheet or envelope, then place the personalized candy wrapper over the foil covering. We provide silver foil free of charge!
There is a minimum order of 24 for all full sized candy wrappers and a minimum order of 20 for all miniature candy bars.
Order Processing Time for Personalized Candy Wrappers or Bars:
After your order is received, we will e-mail you a proof of your personalized candy bar wrapper within three business days of receipt of your order, although it is usually sooner. You can request changes to the proof, in which case we will send you a revised proof as soon as possible. Once you have approved the proof, we will begin printing and preparing your order. Your order will ship within 5-7 business days of final proof approval. Upon shipment, we will send you an e-mail notifying you that your order has shipped. Shipping time depends on the method of shipping that you choose. In the event you need a "rush" order, please call us or e-mail us with your special request and we will make every attempt to accommodate you.
For very large orders (more than 1000 bars) extra time may be needed to prepare your order. Please call us at 1-800-673-5013 for an estimate of large order processing time.
Order Processing Time for Personalized Music CDs:
Peronalized Music CDs usually ship out the within 5-7 business days.
Return Policy:
We want you to be totally satisfied with you order and we will make every effort to assure that you are. However, since each order is personalized, we cannot accept returns due to errors in personalization information you provide to us or for errors on proofs you have approved. CHECK YOUR DATES AND SPELLINGS VERY CAREFULLY! In the rare occasion your order would arrive damaged, please contact us immediately for return instructions (within one (1) week of receipt of your order). This does not include melting unless the Warm Weather Shipping Policy is followed below.
NO REQUESTS FOR RETURNS WILL BE CONSIDERED IF THE REQUEST IS NOT MADE WITHIN ONE (1) WEEK OF RECEIPT OF THE ORDER REGARDLESS OF WHETHER THE ORDER ARRIVES DAMAGED OR OTHERWISE.
Warm Weather Shipping Policy:
Chocolate melts in warm weather, so we strongly recommend that you order Wrappers Only during 70+ degree weather. In the event you would like to order the wrappers and chocolate during warm weather months, we will use extra precaution in shipping your order by using cooling packs and extra shipping material. We can only guarantee your shipment against melting if you choose next day air as the shipping method.
Order Cancellation Policy:
Once you approve a proof and we begin printing your order, it cannot be canceled. If we receive a cancellation request prior to the final approval of a proof, we will cancel your order for you, however a $5 fee may apply for preparation of the proof. If we receive a cancellation request prior to a proof being prepared, we will cancel your order and no charges will apply.
Orders for personalized music CDs may be canceled only if the CD has not been created yet. The creation of the CD occurs very quickly after an order is placed. If the CD for the order has already been created, the order may not be canceled and no refund will be given as the CD cannot be resold due to its personalization.
Changes to Proofs:
You can make three edits to a proof that were not contained in your original order. If you require a change to a proof due to our error, this does not count as an edit. After three different customer requested edits, additional edits may be requested at a $5 charge per edit.
Sales Tax:
Sales tax will only be assessed on orders to residents of the state of Ohio (7%) since TheCandyBarWrapper.com is located in the state of Ohio. All other states are currently tax-exempt.
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